Orders and Shipping
Shipping is always free unless otherwise stated at checkout. Delivery can take 2-3 business days up to 4-6 business days from the date of the purchase depending on the country. It may require up to 2 extra days if we’re shipping the items from one of our stores.
We will send you the Tracking Number for your package by email. You can also follow the delivery online through the Track Your Order page.
Signature is required at delivery of all orders for security purposes. In case nobody is available to sign for the package for two consecutive working days, the courier will leave a notification and a contact number.
Please note working days are Monday through Friday during hours of business (9am to 5pm), excluding national holidays.
Follow your package and check the expected delivery date online:
Track Your Order
You will receive a shipping confirmation email once the order is on its way to you. Please note that the Tracking Number will be activated within 24 hours from when the order is dispatched, therefore you may not find any updates immediately after shipment. We kindly ask you to check back the following day.
You can change the Country/Region where you want your orders to be shipped from the top of the page.
Please note that your Shopping Bag and Wish List are exclusive to each Country/Region and will no longer be visible if you change location.
If you change Country/Region, you will need to select the items again. Our catalogue, shipping and payment methods may also be updated.
All our orders are shipped in our signature lapti packaging and placed in a discreet cardboard box.
If you're purchasing a gift, flag "This is a Gift" at checkout, before entering the delivery address.
Your order will be elegantly presented in our signature packaging, with the iconic lapti Logo design and a seasonal sticker. You can add a personal message if you wish.
Gift orders can be shipped directly to the receiver, as prices will not be visible.